{"chatWidget":{"display":{"mobile":"true","desktop":"true","after":"0","pages":["article","blog","collection","collections","home","product","page","checkout","cart","searchresults"]},"position":{"mobile":"right","desktop":"right"},"offset":{"mobile":"20","desktop":"20"},"greeting":{"enable":"false","message":"Hi there, How can we help you?","after":"4","sound":"false"},"button":{"icon":"3","isWithText":"false","text":"Chat with us","isRounded":"true","background":"#ffffff","color":"#075e54"},"box":{"theme":"1","header":{"gradient":"true","background":["#4e79c9","#2b4bb3"]},"footer":{"powerBY":false}},"tab":{"faq":{"enable":"true","heading":"FAQ","box":{"heading":"Help","subHeading":"How can we help?"},"searchHolder":"How can we help?","question":[{"question":"What is the status of my order?","answer":"<p>Once you have placed your order, we will send you a confirmation email to track the status of your order.<br \/><br \/>Once your order is shipped we will send you another email along with the link to track your order.<br \/><br \/>Or, you can track the status of your order from your \"order history\" section on your account page on the website.<\/p>","enable":"true"},{"question":"Can I change my order?","answer":"<p>We can only change orders that have not been processed for shipping yet.<br\/><br\/>To make changes to your order, please reach out to support by submitting your request via \"contact us\" form.<\/p>","enable":"true"},{"question":"How long does Delivery usually take?","answer":"<p>Delivery takes anywhere from 24 hours to 4 working days depending where in the country you are.<\/p>\n<p>\u00a0<\/p>\n<p>As we send off your parcel, we will update you with full <strong>tracking<\/strong> details from our courier partner <strong>Fastway Couriers<\/strong><\/p>","enable":"true"},{"question":"do you accept bank transfer - i do not trust online payments","answer":"<p>Yes you can pay into our account. Once we\u2019ve received proof of payment, we can process the order manually on our side. Please contact us on sales@fragrancedeliver.co.za to facilitate this process for you.<\/p>","enable":"true"},{"question":"Why so cheap?","answer":"<p>Please note these are<strong> parallel import fragrances.<\/strong> They do come in original boxing and packaging. Perfumes are not local and purely imported.<\/p>\n<p>\u00a0<\/p>\n<p>These fragrances may present a 1-3% smell or colour variance but are absolutely perfect 99% of the time.<\/p>\n<p>PLEASE DO NOT COMPARE THESE PERFUMES TO THOSE YOU WOULD FIND IN YOUR LOCAL STORE. Some Perfume may have older packaging than the newer available ones in retail stores, as designs are improved frequently.<\/p>\n<p>In certain cases, small defects may be present (damage to boxes or loose\/broken\/dented caps or small scratches, colour variance), but in most cases they are 100 % perfect. We can also not do refunds on these small defects.<\/p>","enable":"true"},{"question":"Where are you based?","answer":"<p>We are an <strong>online store<\/strong>, we deliver <strong>nationwide <\/strong>and have a <strong>LARGE <\/strong>client base of over <strong>1500 <\/strong>trusted clients.<\/p>","enable":"true"},{"question":"Are your Fragrances Oil Based","answer":"<p>Absolutely - all our fragrances are oil based and last between 8-10 hours.<\/p>","enable":"true"}]},"whatsapp":{"enable":"true","heading":"WhatsApp","box":{"heading":"WhatsApp Chat","subHeading":"We are here Happy to help"},"contactChat":"true","contactChatText":"Hello! I'm {{NAME}} from the {{ROLE}}.","multipleContact":"true","contacts":[{"icon":"13","iconType":"pre-default","name":"Kelly - Bags and Perfume Concierge","role":"Fragrance Deliver SA","number":"27826860002","available":"custom","availableTimezone":"UTC","schedule":[{"end":"20:0","start":"8:0","enable":"true"},{"end":"20:0","start":"8:0","enable":"true"},{"end":"20:0","start":"8:0","enable":"true"},{"end":"20:0","start":"8:0","enable":"true"},{"end":"20:0","start":"8:0","enable":"true"},{"end":"20:0","start":"8:0","enable":"true"},{"end":"20:0","start":"8:0","enable":"true"}]},{"icon":"7","iconType":"pre-default","name":"Joe - Sneaker Conceirge","role":"Fragrance Deliver SA Sneaker Support","number":"27655546278","available":"auto","availableTimezone":"UTC"}],"available":{"type":"auto","timezone":"UTC","start":"0:0","end":"0:0"},"shareMessage":{"text":"I have a few questions. Can you help?","isUrl":"true","placeholder":"Send a message\u2026"}},"contactUs":{"enable":"false","heading":"Contact Us","box":{"heading":"Contact Us","subHeading":"What question do you have?"},"field":{"name":{"text":"Name","type":"required"},"email":{"text":"Email","type":"required"},"question":{"text":"Question","type":"required"},"captcha":"true","captchaNote":"To verify that you are not a robot","buttonText":"Submit"},"receive":"jason@fragrancedeliver.co.za"},"trackOrder":{"enable":"true","heading":"Track Order","box":{"heading":"Track Order","subHeading":"Track your placed order location"},"field":{"orderNumber":{"text":"Order Number","type":"required"},"email":{"text":"Email","type":"required"},"mobileNumber":{"text":"Mobile Number","type":"optional"},"buttonText":"Track"}}},"tabsOrder":["faq","whatsapp","contactUs","trackOrder"]},"shareButton":{"display":false,"style":""},"shareWidget":{"display":false,"button":{"time":0,"theme":1,"offset":50,"display":"both","background":"#fff","fontColor":"#333","text":"Share","position":{"mobile":"left","desktop":"right"},"pages":"article, collection, home, product, page, checkout, cart, searchresults"}},"stickyBar":{"offset":0,"theme":1,"width":100,"labelText":"Share with your friends","display":false,"sharingText":"Hey, Just check this out..","position":"bottom-left","displayType":"both","fontColor":"#fff","background":"#075e54"}}